Work in pairs. What are the parts in the structure of the presentation? What are the appropriate strategies of the speaker at different stages? Do the quiz.

1. Most presentations are organized in three parts. Match the parts of presentation (1-3) with the functions they include (A-H). Some parts include more than one function.

1	Beginning   Short introduction	A B	welcome your audience summarize your presentation
2	Middle        Body of presentation	C D	introduce your subject thank your audience
3	End Short conclusion	E F	explain the structure of your presentation present the subject itself
		G	explain rules for questions
		H	invite questions

2. Here are some things to do at the beginning of a presentation. Put them in a logical order. Put a number, 1-5, in the space.

give instructions about question __________

introduce your subject _______________

outline the structure of your presentation ____________

welcome your audience _____________

introduce yourself ______________

3. Choose the proper way to start a presentation.

A. Are we all here? Good, well if we look at the first slide you'll see our profits for 2017...

B. Hello ladies and gentlemen. Thanks very much for coming along today. My name is John Brown and today I'll be talking about ……...

C. Hello everyone. Could you wait for a while? There are some problems with the computer…

4. Here are some more things to do in the rest of the presentation. Match the headings (1-3) on the left with the phrases on the right (A-H).

1	Connecting the points	A	Thank you for listening
2	Referring to slides	B	Let’s move on to …
3	Finishing	C	Are there any questions?
		D	This diagram shows…
		E	So, in conclusion…
		F	As you can see…
		G	My next point is…
		H	If you look at the next slide …

5. Choose the proper way to comment on the slides.

A.Well, as you can see in this slide, energy savings increased significantly as we implemented our strategy...

B. In January 2017 there was a saving of £293, in February there was a saving of £300, in March...

C. Here's the next slide. Is it OK? Let’s move on…

D.Oh dear! I'm awfully sorry but we seem to be having some technical problems with the projector.

6. Suddenly, someone asks a question. How do you respond?

A. Look, I said at the start that I'd be happy to take questions at the end...

B. That's a very interesting question...Er…OK…

C. Would you mind if I came back to your question at the end? It's just that I'm rather conscious of the time...

7. You have reached the end of your presentation. What do you say?

A. 'I'm terribly sorry but I seem to have taken too long, so we don't actually have time for any questions! However, if you grab me after the session I'll be happy to answer any questions you might have.'

B. If you have any questions, I would be happy to answer them now...

C. Any other business?

Discuss in small groups, report to the class.

1. Give some tips for making a good business presentation. How to get started and plan your presentation?

2. How to better organize the content of your presentation? What parts does a standard presentation contain?

3. What should be said in the introduction? How to get the attention of your audience from the very beginning?

4. What are the rules for making efficient visual aids?

5. What are the things to remember when delivering your speech to the audience?

Find Out &Report

Make a short presentation of a company. You may speak about any famous company or the company you work for.

Stick to the plan:

¾ Name

¾ Location

¾ Company history

¾ Activities

¾ Products/ Services

¾ Target customers

¾ Company structure, number of employees

¾ Main markets

¾ Main competitors

¾ Finance: revenue, profit

Use the sample presentation:

COMPANY PROFILE

Good morning, ladies and gentlemen, thank you for coming. My name is Sarah James, and I’m here to give a brief presentation on the company. My talk is very short so please keep your questions to the end.

The first part of my presentation is about the company structure of Pizza Hut (UK). The second part looks at the present activity of the company in the UK, and in the last part I want to talk about our future plans.

First, the structure. Let’s start with the parent company. As you know, Pizza Hut (UK) is a subsidiary of Tricon Global Restaurants. There are other brands in the group, such as KFC and Taco Bell. The President of Pizza Hut (UK) is Jon Prinsell.

Now, let’s look at our present activity. Business is very good. People in Britain like pizzas! We have sales of over £ 300 million from 400 outlets. We employ about 16,000 people. In Britain our brand is very well-known. 80% of the population eat at Pizza Hut at least once a year. On top of that, we deliver 75,000,000 pizzas to people’s homes. Pizzas are our main product, but we also sell a lot of pastas, salads, desserts, and drinks.

Finally, the future. In the next ten years we plan to open at least another hundred restaurants. At the moment our market share of all meals in restaurants in Britain is 6 %. We would like to increase that number to 10 % in the next ten years. With our customers and our staff, that aim is possible.

Thank you for listening. Do you have any questions?

 

UNIT 3

TELEPHONONG

Warm up

Telephoning in English is an important part of doing business in English. It's also important to know how to answer the phone and help customers over the phone.

1. Discuss the following questions:

- Are telephone conversations in a second language stressful?

- Why do people get nervous in telephone conversations in a second language?

- What kind of problems are you having with making and receiving calls?

- What are the possible ways to improve your telephoning skills?

- Do you know any standard phrases that are specifically used when telephoning in English?

- What is good telephone etiquette? What is considered rude in your culture?

Reading

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