Breakfast is served between 7 and 9 a.m.

 

3 In Britain and the USA, we usually use the 24-hour lock only to talk about travel timetables.

17.20 seventeen twenty 22.45 twenty-two forty-five

 

D Look at the clocks. Write the times. Practise saying them.

 

1)It’s______________	2)It’s______________	3)It’s______________	4)It’s______________
5)It’s______________	6)It’s______________	7)It’s______________	8)It’s______________

 

BUSINESS COMMUNICATION - INTRODUCTIONS

 

i Introducing yourself

Let me introduce myself. My name’s…. Hello. I’m …….

How do you do? Pleased to meet you. Nice to meet you.

 

ii Introducing another person

Let me introduce you to ….. This is my colleague….. Nice to meet you.

How do you do? or Nice / Pleased to meet you. Nice to meet you too.

 

iii Other questions

Where are you from? What do you do? Who do you work for?

I’m from… (I work in….) I’m a …. What about you? I work for….. and you?

 

 

A Sally Kent is the editor of the Business Monthly magazine. She introduces Simon Hastings to two other people.

 

1 Listen and fill in the gaps in the table below.

A	B	C	D
Sally Kent American editor Business Monthly	Siman Hastings British ……………..1 ……………..2	Alessandra Boni …… Italian …..3 ……………..4 …… SAP …..5	Akiko Takajima ……………..6 ……………..7 ……………..8

B What expressions do A,B,C,D use to make introductions? Listen again and fill in the gaps.

 

A: Alessandra, __________ __________ ___________¹ you to my colleague, Siman Hastings.

B: How __________ __________ ___________² ? Pleased to __________³ you.

C: How __________ __________ ___________⁴ ?

B: Do you work here, Alessandra?

C: No, I work for SAP. I’m a consultant. __________ ___________⁵ my colleague Akiko Takajima.

D: Nice __________ __________ ___________⁶

B: Nice __________ __________ __________ ___________⁷ , Akiko. Where are you from?

D: I’m from Osaka, in Japan.

B: Where do you work?

D: I work for SAP in Frankfurt. I’m a __________ ___________⁸. And you?

B: I’m __________ __________ __________ ___________⁹ here at Business Monthly. Sally’s my boss.

 

MODULE 2

COMPANIES

TEXT A

1 Study this vocabulary and definitions and think of Russian equivalents:

to compete – to try to be more successful than another person or organization, especially in business

competitor – a person, team, company etc that is competing with another

competition – a situation in which people or organizations compete with each other

to advertise – to tell people publicly about a product or service in order to persuade them to buy it

advertisement – a picture, set of words, a film etc that is used to advertise a product or service

market – a place where people buy and sell goods

product – something useful that is made in a factory

employee – someone who is paid to work for someone else

sales – the total number of products that a company sells during a particular period of time (annual sales)

factory – a building or group of buildings in which goods are produced in large quantities, using

machines

head office – the main office of a company

to supply – to provide people with something that they need or want, especially regularly over a long

period of time

supplier – a company that provides a particular product

 

2 Complete the sentences about Nokia, the Finnish telecommunications company with the words below:

 

competitors product employees factories markets customers sales head office

 

1 The ……………….. of Nokia is in Helsinki.

2 Europe is one of the company’s major ………………..

3 ……………. in China are very high.

4 Ericsson is one of the main ………………..

5 They have ……………… in ten different countries.

6 The company has more than 50,000 ……………… in the world.

7 The Nokia 9100 is a very successful ……………….

8 Nokia has ……………. in at least 130 countires.

 

3 Listen to the interview with a senior manager at Nokia. Complete the information below:

(BB, 6’40-8’00)

Company …. Nokia ………………..

Activity ……………………………

Head office ………………………..

Research centre …… Tampere ……..

Employees ………………………….

Languages ………………………….

Major markets ………………………

Main competitors ……………………

Advertising ………………………….

 

4 Listen to the interview again and read it.

A: Can you begin by telling us a bit about Nokia? What does the company do?

B: Nokia mainly produces and sells mobile telephones. We also build base stations * –

they transmit ** the signals.

A: And where are you based?

B: The Head Office is in Helsinki. We also have a research centre in Tampere. That’s

about 150 kilometres north of Helsinki. We have research centres in other countries as

well.

A: I see. How many people do you employ?

B: About 53,000 worldwide. We have factories in about ten countries and offices in many

more.

A: What languages do you speak in the company?

B: Finnish. And English, of course.

A: What are your biggest markets?

B: China. We sell a lot of telephones in China. I go there a lot. The US is also a big

market and Europe too. There’s a lot of competition.

A: Who are the competitors?

B: Motorola and Ericsson.

A: Where do you advertise?

B: On TV, in magazines, and on buses. We also sponsor*** sports events.

base station * - базовая станция

transmit ** - передавать

sponsor*** - спонсировать, финансировать

5 Listen to the interview one more time without looking into the text. You should understand it completely.

6 Complete the questions below.

1 What …………………………………..?

It produces and sells mobile phones.

2 Where ………………………………….?

The head office is in Helsinki.

3 ………………………. your biggest markets?

China.

4 …………. many ……………………………?

About 53,000.

5 What ……………………………. in the company?

Finnish. And English, of course.

6 ……………. do you ……………?

On TV, in magazines, and on buses.

 

7 Here are some more facts about Nokia. Complete the sentences with the correct words.

1 Nokia ……………….. on buses in China. Nokia has ……………… on buses in China.	advertisements / advertises
2 Nokia ………………… the 9100. The 9100 is one of Nokia’s …………….	products /produces
3 Nokia …………….. a lot of telephones in China. Nokia has large …………….. in China.	sales / sells
4 There are 53,000 ………………. The company ……………. 53,000 people.	employees / employs
5 Ericsson is one of Nokia’s …………….. Nokia ………… with Ericsson in the mobile phone market.	competitors / competes
6 Texas Instruments is one of Nokia’s ………………… Texas Instruments …………… Nokia with parts for mobile phones.	suppliers / supplies

8 Write a description of Nokia company. Use all the information from the previous exercises.

GRAMMAR FOCUS 1 – ADVERBS AND EXPRESSIONS OF FREQUENCY; WH - QUESTIONS

i We use adverbs of frequency and expressions of frequency with the present simple to say how often we do things:

He often arrives at the office at 7 o’clock.

He sometimes finishes at 11 p.m.

How often does he get up early?

He always gets up early.

 

ii Adverbs of frequency often go:

- before the main verb: Karla sometimes works from home.

- after the verb to be: I am always at work before 9.00 a.m.

 

never sometimes often usually always

0% 100%

 

iii For emphasis, usually, generally, often and sometimes can go at the beginning of a sentence.

Sometimes, I don’t like my job.

Generally, we take clients out to a good restaurant.

 

iv Expressions of frequency go at the beginning or the end of a sentence, not in the middle:

Two nights a week, he works late at the office.

He works from home once a month.

 

v We use question words such as what, who, when, where, why, how, how often to ask for information:

 

Question word	do or does	subject	verb phrase
What	do does	you he/she	do?
When	do does	I the train	go? leave?
Where	do does	they Malika	come from?
Why	do does	you he / she	need two tickets? want a new telephone?
How	do does	you it	spell enough? work?
How often	do does	they it	travel abroad? rain?

ASSIGNMENTS

A Write the words in brackets in the correct place in these sentences.

1 She gets up early. (usually)

2 They start their first meeting at 9 o’clock. (always)

3 We are late for meetings. (never)

4 I am busy in the afternoon. (often)

5 The office closes at 3 p.m. (sometimes)

 

B Complete the expressions of frequency below. Use the words from the box.

 

three then twice Sunday week time

 

1 from ……… to time 3 once a ………. 5 every ………….

2 now and ……….. 4 ……….. a month 6 ………. times a week

C Read these pairs of sentences. Cross out the incorrect words.

1 a) He reads the papers every day.

b) He always / sometimes reads the papers.

2 a) We eat in the company cafeteria four times a week.

b) We usually / sometimes eat in the company cafeteria.

3 a) I work late once a month

b) I usually / sometimes work late.

4 a) The managers don’t go to business dinners at the weekend.

b) The managers never / sometimes go to business dinners at the weekend.

5 a) The company director travels on business twice a week.

b) The company director always / often travels on business.

 

D An interviewer asks people from different countries about their typical day. Match the questions with

the answers.

Rodolfo (Mexican)

1) What do you do when you get to work?	a) I usually have lunch at home because it’s close to my work.
2) Where do you have lunch?	b) I go to Italy once a month to meet customers.
3) How often do you travel on business?	c) I always check my e-mail.

Isabel (Swiss)

1) What do you do when you get to work?	a) I often have a sandwich at my desk.
2) Where do you have lunch?	b) I usually look in my diary. Then I have a coffee.
3) How often do you travel on business?	c) I never travel on business.

Sigrid (Austrian)

1) What do you do when you get to work?	a) I usually have lunch in the cafeteria with my colleagues.
2) Where do you have lunch?	b) I always say hi to my colleagues. Then I check my-e-mails.
3) How often do you travel on business?	c) Twice a year I go to sales conferences in Europe and the US.

 

E Read the article. Use the correct form of the verbs in brackets.

CARLOS GHOSN, SUPERSTAR

Many people in Japan ________¹ (think) Carlos Ghosn is a superstar. But Ghosn _______ ²(to be/ not) a rock star or a football player, he is the CEO and President of two of the world’s biggest car makers: Renault and Nissan. He is also on the board* of Alcoa, Sony and IBM. He is one of the world’s great business leaders.

He was born in Brazil, but his parents __________³ (to be) Lebanese. He __________⁴ (speak) five languages fluently and he ___________⁵ (know) some Japanese, too. He ________⁶ (travel) all the time because he __________⁷ (work) in Paris and in Tokyo. His schedule* * is very tight: he attends meetings, visits plants and dealerships***, and meets international customers. When he ________⁸ (have) time, he also __________⁹ (go) to car shows. Some people call him ‘7/11’ because he often _________¹⁰ (arrive) at the office at 7 o’clock in the morning and sometimes __________¹¹ (finish) at 11 p.m. He gets up early every day and __________¹² (work)over 70 hours a week.

But it is not all business for Ghosn. He __________¹³ (not/work) at weekends. He _______¹⁴ (make) time for his wife, Rita, and their four children. They __________¹⁵ (spend) time together and ________¹⁶ (enjoy) their hobbies. They _________¹⁷ (live) in France, but his elder daughter, Caroline, ___________¹⁸ (study) at Stanford University.

on the board*- в составе совета директоров

schedule ** - расписание, график

dealerships*** - местное представительство, агентство (фирмы)

D Make up 7-8 questions of different types on the text.

TEXT B

 

1 Study this vocabulary and definitions and think of Russian equivalents:

to manufacture – to make or produce large quantities of goods to be sold, using machinery

manufacture – a company or industry that makes large quantities of goods

to compete – to try to be more successful than another person or organization, especially in business

competitor – a person, team, company etc that is competing with another

to own –to have something when it is legally yours, especially because you have bought it, been given it

to sponsor –to give money to a sports event, theatre etc

to publish –to arrange the writing, production and sale of a book, magazine etc

employee – someone who is paid to work for someone else

employer – a person, company, or organization that employs people

profit – money that you get by selling things or doing business

loss – the fact of no longer having something you used to have

turnover – the amount of business done in a particular period, measured by the amount of money earned

retailer – someone who sells things in a shop

to owe – to have to give someone back money that they have given you

 

2 Listen to the text with your book shut. Try to understand as much as you can. Then write down the information.

Edouard Michelin

Activity

Employees

Location

Products

Major markets

Main competitors

Advertising

Edouard Michelin’s family

3 Read and translate the text. Pay especial attention to the words in bold.

Michelin is a famous old family company with a dynamic young chairman. Edouard Michelin is the great – grandson of the founder of this company, which is based in Clermont Ferrand in the centre of France.

Michelin manufactures tyres* and sells them all over the world. The company employs about 120,000 people and has annual sales of over?14 billion. Goodyear and Firestone are Michelin’s main competitors. Edouard Michelin manages the company using modern methods. At the moment, Michelin supplies tyres to the BMW Williams team. The company has two main markets, Europe and the USA, but it plans to develop the Asian market. In the USA it owns the Uniroyal company. It advertises a lot on TV and in magazines and sponsors racing events. It also publishes the famous Michelin guidebooks. Edouard Michelin and his wife have five children and live just outside Clermont Ferrand.

tyres* (UK tyres, US tires)- шины, покрышки

 

4 Shut the book and listen to the text. You should understand the text completely.

 

5 Choose the correct word to complete the sentences below.

1 Michelin is a tyre fabric / manufacturer / product.

2 There are over 120,000 employs / employees / employers.

3 It has profit / loss / turnover of over?14 billion.

4 The company / society / factory has a young chairman.

5 Michelin is BMW William’s tyre buyer / retailer / supplier.

6 Michelin gets / owes / owns Uniroyal.

7 Michelen’s head office / head hunter / head room is in Clermont Ferrand.

8 Its main competes / competitors / competitive are Goodyear and Firestone.

6 Person B works for Michelin. He is talking about his job. Complete the dialogue.

A: Who do you work for?

B: ……………………… ¹

A: Is that a French company?

B: ………………………. ²

A: Where ………………….?³

B: It is based in Clermont Ferrand.

A: What does the company do?

B: …………………………⁴

A: How many ………….. does …………….?⁵

B: About 120,000.

A: Where ………….. you ………?⁶

B: We advertise on TV, in magazines, and at motor – racing events.

A: …………………….⁷ Clermont Ferrand?

B: No, I don’t. I work in the United States.

A: What ……………………?⁸

B: I’m an engineer.

 

7 Speak about Michelin – the famous tyre – manufacturing company.