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a Siemens Business Services
b Siemens
c IBM
3 One of its largest customers is:
a EDS
b SBS
c the British government
4?5.8 billion represents:
a Siemens turnover
b SBS’s turnover
c SBS’s profit
5 SBS manages electronic services for:
a IBM
b British passports
c 88 countries
6 SBS is:
a a branch of Siemens
b a department of Siemens
c a division of Siemens
C Find words in the Siemens text which match these definitions:
1 annual sales ……………………..
2 clients ……………………….
3 companies in the same market …………………..
4 a document for traveling from one country to another ……………..
5 an increase ………………….
*application - приложение
BUSINESS COMMUNICATION – REPORTING ON A TRIP
A Piera Macaluso works for Credito Reggio, an Italian bank. Below is her diary for one week last year.
Wednesday 19 Fly to Washington Flight: BA 217 Dep. 12.15 – Arr. 15.20 Taxi booked – Madison Hotel 19.00 Meet Isaac Cady at Hotel | Friday 21 07.15 Flight to Baltimore 09.30 Sales Conference – The Ford Centre 18.30 Flight back to Washingon 20.30 Dinner – Kinkhead’s (Sally & Harry) |
Thursday 20 09.00 Visit Training Centre – Isaac 12.30 Lunch at Citronelle with Training Manager (Priscilla Weiner) 14.30 Meeting at Citibank 20.00 Theatre | Saturday 22 10.30 Visit to the White House (Sara) 17.00 Flight BA 216 – back to London Dep. 18.10 Arr. London 07.25 (!!!!!) Sunday 23 08.50 Flight BA 2570 Arr. Milan 10.35 Write Report! |
B Answer the questions below using information from the previous exercise and the verbs indicated.
1 What did she do on Wednesday morning? | fly | She flew to Washington. |
2 What time did she leave London? | leave | ………………………………………… |
3 How did she get to her hotel? | take | ………………………………………… |
4 Where did she stay? | stay | ………………………………………… |
5 What did she visit on Thursday? | visit | ………………………………………… |
6 Where did she have lunch on Thursday? | have | …………………………………………. |
7 Where did she go on Friday morning? | go | …………………………………………. |
8 How did she get to Baltimore? | fly | ……………………………………….. |
9 What did she do on Sunday morning? | return | ……………………………………….. |
10 When did she write her report? | write | ……………………………………….. |
C Now make questions for the answers 1-8 below, as in the example. Use the words in the box to help you. Use each word or phrase at least once.
Where | have dinner | with? | ||
Who | meet | on Wednesday evening? | ||
Why | visit | on Wednesday morning? | ||
What | did | she | go | with Sally and Harry? |
Which airline | fly | to Baltimore? | ||
When | do | with Priscilla Weiner? | ||
What time | have lunch | the White House? |
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1) She flew to Washington.
E.g. What did she do on Wednesday morning?
2) British Airways.
………………………………………………
3) Isaac Cady.
………………………………………………
4) At 12.30 on Thursday.
………………………………………………
5) On Friday morning.
………………………………………………
6) For a sales conference.
………………………………………………
7) At Kinkheads.
………………………………………………
8) Yes, she did – on Saturday morning.
………………………………………………
D A colleague phones Piera on the Monday after her trip. He asks her about it. Look at her answers and suggest the questions he asks, as in the example.
1) Fine, thanks.
E.g. How are you?
2) I got home on Sunday morning.
…………………………………………………………………..
3) It was very long. We didn’t finish until six, but it was a good meeting.
…………………………………………………………………..
4) Yes, I went out on Thursday evening – to the theatre.
………………………………………………………………….
5) I stayed at the Madison.
………………………………………………………………….
6) Yes, I bought some perfume and some shoes.
………………………………………………………………….
7) In the afternoon I wrote my report, and in the evening I answered my e-mail.
……………………………………………………………………
E Listen and check your answers. (BB, T.33, 04’05-04’55)
F On Sunday, Piera writes an e-mail to Isaac Cady. Put the sentences in the correct order, as in the example.
Piera
I also enjoyed the meals and the trip to the theatre.
Dear Isaac,1
When you come to Italy next month do not hesitate to contact me.
I had a very good three days and I think the meetings were useful.
Kindest regards
Thanks again.
Many thanks for your warm welcome in Washington.2
G Now write a similar e-mail. Use the information below.
You went to the USA for a conference. It took place in Los Angeles. You had a day trip to San Francisco. Your host was Lorraine Zimmermann. On the last night she invited you to a barbecue at her house. Her next trip to your country is in August.
MODULE 6
COMPANY ACTIVITIES
TEXT A
1 Study this vocabulary and definitions and think of Russian equivalents:
to specialize -to do only one activity
manufacturing -making things in factories
to retail - sell to customers in shops
service industries -companies that sell services instead of products (индустрия обслуживания)
headquarters -the most important place of work of a company
to expand – to make or become greater in size; increase
expansion – the state of being expanded
to own – to have as one’s possession
exploration – the process of investigation, examination
production capacity – the ability to produce things
to distribute – when a company distributes goods, it supplies them to the shops or businesses that sell them.
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distribution – the action or process of supplying goods to retailers (sellers)
currently – at present
to discover – to find out, to learn about
2 Read and translate the text, pay attention to the words in bold.
Many companies specialize in one sector such as manufacturing (the company makes products), retail (the company sells products to the public) or service industries (for example, finance, consultants, training). When we talk about a company, we often include information about what it does, the location of the headquarters and the number of employees.
3 Read the text about current activities of Repsol YPF, the Spanish oil company.
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