Match the pairs correctly and put them in a suitable order.

Parents should adjust their masks first

During this period

Due to a loss of cabin pressure

Put it down

Adjust the strap

Please breathe through the masks

To secure the mask

Until you are advised to remove them

Then assist their children

Please use your oxygen mask

Place it over your nose and mouth and breathe normally

We are making a rapid descent

 

3. Are the following sentences true or false? Change the false ones to make them true:

1. Parents should put oxygen masks on their children first.

2. Passengers mustn’t secure their masks.

3. The mask must be pressed over the mouth only.

4. The oxygen masks are located in the seat pockets in front of passengers.

5. The oxygen mask should be pulled down.

6. One oxygen mask is used by two passengers.

7. Passengers must breathe deeply.

8. Oxygen masks must be used when a passenger feels stuffy.

4. Answer the questions:

1. How many oxygen masks for passengers are there on board?

2. Are there any special oxygen masks for babies on board?

3. Should any cabin attendant know how to use an oxygen mask?

4. How can a passenger use it? Give a full description

Life Vest

1. Read and translate:

Life Vest (Ural Airlines)

If we are forced to make landing on water, life vests must be used. They are located under your seat. Put your head through the opening and tie up the strap firmly around your waist. You should inflate the life vest only after leaving the aircraft by pulling the red tags. The vest may also be inflated by blowing into the tubes. The lamp turns on automatically in contact with water. If necessary, use the call whistle. In case of emergency evacuation keep calm and follow the crew instructions.

Life Vest (Transaero)

Your life jacket is under your seat. For business class passengers a life jacket is located in the lower part of your armrest. On crew’s demand, pull the life jacket over your head. Pass the tapes around your waist and fix them under your life jacket. To inflate your life jacket, pull down sharply on the red toggles. You can also inflate your life jacket by blowing into the tubes. A light will turn on automatically in contact with water. For the fastest evacuation please do not inflate your life jacket in the cabin.

Life Vest (Aeroflot)

In accordance with international regulations for transocean and oversea flights all passengers on board the aircraft must know how to you use a life jacket, that’s why it is demonstrated. Your life jacket is located in the package beneath your seat. Remove the life jacket from the package and pull it over your head. Adjust the strap around your waist, fasten the buckle in front and tighten the strap. Attach the hooks to the metal ring in front and pull the straps tightly. Just before leaving the aircraft pull down the red tags to inflate the life-jackets. It can also be inflated by blowing into the tubes if necessary. A signal lamp will work in water. A call whistle is used for attracting attention.

Are the following sentences true or false? Change the false ones to make them true.

 

A life vest is located in the seat.

A life vest must be pulled over the hand.

A strap must be adjusted around the chest.

A buckle must be fastened in front

A passenger must fasten the strap tightly.

Tubes are for additional inflation of the life vest.

A signal lamp will work in water.

A call whistle is used for speaking with people in emergency.

A passenger must inflate the life vest inside the cabin.

Translate into English

1. Ваш спасательный жилет находится в подлокотнике.

2. Вам следует надуть спасательный жилет только после покидания самолёта.

3. Она использовала свисток для привлечения внимания?

4. У нас есть дополнительные спасательные жилеты в передней кухне.

5. На этом спасательном жилете есть сигнальная лампочка.

6. Любой пассажир также может надуть жилет через клапаны поддува.

7. В случае аварийной ситуации пассажирам следует сохранять спокойствие.

8. Если пассажир путешествует с ребенком он должен одеть маску сперва на себя, потом помочь своему ребенку.

9. Вам не следует дышать через маску глубоко.

10. На панели над вами кислородные маски.

Emergency Procedures

Расстегнуть ремни Снять обувь Оставить всё На выход Откройте люки Выбросите их наружу Ко мне Прыгайте Съезжайте Оставайтесь внизу Страхуйте пассажиров Отсылайте их от самолета Вы! помогите мне Держитесь за ручку Толкайте дверь Выхода нет Бегите к другой двери Нога голова нога Следуйте по стрелке Прыгайте съезжайте убегайте

SEATBELTS OFF SHOES OFF LEAVE EVERYTHING GET OUT OPEN THE HATCHES THROW THEM OUT COME THIS WAY JUMP SLIDE STAY AT THE BOTTOM ASSIST PASSENGERS SEND THEM AWAY YOU! HELP ME! HOLD ONTO THE HANDLE PUSH THE DOOR OUT EXIT BLOCKED USE OTHER EXIT LEG BODY LEG FOLLOW ARROWS JUMP SLIDE RUN AWAY

Ural Airlines

Ural Airlines is one of the largest rapidly developing Russian airlines. New Russian, and international destinations are added to the airline’s route map every year. The airline’s base airports are first-rate Russian aviation hubs - Moscow (Domodedovo) and Yekaterinburg. In recent years the airline’s annual passenger traffic increases by approx. 40% per year. In 2013 Ural Airlines carried about 4.5 million passengers.

Ural Airlines has many years’ experience in the Russian transportation industry. The airline’s history began in 1943 as Sverdlovsk United Air Squadron was established on the basis of Sverdlovsk Koltsovo Airport. In 1993, after the official division of the Sverdlovsk Aviation Enterprise into an airline and an airport, the Ural Airlines brand was established. The airline’s key business areas are passenger and cargo air services, air ticket sales and booking, aircraft repair and maintenance.

The Ural Airlines fleet consists of modern and comfortable European aircrafts of Airbus A320 family. Under the existing fleet upgrade program, the carrier leases new liners every year. At the moment there are 43 of them (23 A320s, 13 A321s and 7 A319s).

Ural Airlines’ key priority is international quality and flight safety standards. In 2012 Ural Airlines successfully passed the regular international audit for compliance with operational safety standards and retained its place on the IOSA Registry of International Air Transport Association (IATA).

Ural Airlines’ air-technical base is one of the most modern professional ones in the Russian civil aviation industry. Its technical equipment, as well as experience of engineers and technicians on the staff, allows it to carry out all of the necessary repair and maintenance jobs independently. In 2012, the airline opened its own training center for pilots equipped with a state-of-the-art training simulator of A320 family.

Ural Airlines actively implements modern online passenger service technologies that are designed to make your journey as comfortable as possible at all stages - from flight selection and ticket booking to check-in and plastic card payment on board an aircraft.

In 2012, Ural Airlines started a program for installation of a new process platform Amadeus, which will be fully implemented by the end of 2014.

EXAM PRACTICE: What do you know about Ural Airlines?

Saying Good – Bye Phrases

Пожалуйста, оставайтесь с пристёгнутым ремнём безопасности. Пожалуйста, не вставайте со своего кресла до полной остановки самолета. Вы сможете вставать/встать, когда погаснет световое табло «Пристегнуть ремни безопасности». К выходу мы Вас пригласим	Please, keep your seatbelt fastened.   Please, remain seated until the plane stops.   You may leave your seat when the “Fasten seat belt” sign is off.   You will be invited to leave the plane.
Пожалуйста, Ваше пальто/Ваш пиджак и посадочный талон	Here is your overcoat / your jacket and your boarding pass.
До свидания Всего доброго/хорошего Хорошего Вам отдыха Хорошего Вам дня/вечера До новых встреч И вам спасибо за полет с нами Спасибо, что выбрали нашу авиакомпанию Аккуратнее/крепче держите/ ведите ребенка за руку! Трап скользкий/ Скользко, осторожнее   Держитесь за поручень Идите осторожно Вам есть кому помочь? Позвольте я вам помогу? Держитесь за мою руку	Goodbye All the best Enjoy your holiday Have a nice day See you on our flights again. And we thank you for flying with us. Thank you for choosing our airlines. Be careful, hold/ lead your child by the hand.   The steps are slippery/ it is slippery, be careful. Please, hold the assist handle. Mind/Watch the step. Do you have anybody to assist you? Let me help you. Hold my hand.
Вы получите багаж в здании терминала, в зоне прилёта.	You will get baggage at the terminal, in the arrival area
Пожалуйста, не забывайте свои вещи при покидании самолёта.	Please, don’t forget your personal belongings, when leaving the plane.
Пожалуйста, подождите в салоне, трап ещё не установили	1) Please wait in the cabin, the passengers stairs are not available yet.

 

EXAM PRACTICE: Saying Good-bye (taxing,/ leaving/passenger stairs/where to get baggage)
CA Manual Exercises

Exercise 1

Captain, morning, crew, behalf, are, Ural, welcome, airline, aboard, flight, Airbus, with, the, safe, airport, luggage, other, emergency, aisle, overhead, equipment, switched, whole, during, personal, landing, aircraft, mobile, landing, safety, rules, take-off, consuming, alcoholic, prohibit, by, those, smoking, offered, thank, besides, three, loyalty, wings, devices, being, ascending, descending, beside, health, anywhere, cigarettes, equipped, put, refrain, beverages.

Exercise 2

Nearest, marked, exit, lead, the, floor, highly, be, evacuate, lighting, located, rear, both, others, put, emergency, breathe, over, oxygen, secure, automatically, stowage, buckle, fasten, tighten, sign, each, with, pocket, rigid, thank, adjust, safety, pull, blind, tray, required, colleague, feature, this, concern, safety, armrest, sign, unfasten, pressure, fall, illuminated, overhead, direct, priority, escape path, decompression.

Exercise 3

Behalf, landing, our, used, pleasant, located, the, flight, thank, under, crew, care, through, head, tie, waist, call, pulling, whistle, necessary, case, evacuation, calm, automatically, contact, blowing, tube, should, leaving, inflated, only, they, with, survival, package, ditching, instructed.

 

Exercise 4 Th – sound (unvoiced)

Beginning	Middle	End
Thanks	Anything	Bath
Thick	Bathmat	North
Thunder	Toothpick	Beneath
Thursday	Athletic	Fourth
Think	Mouthwash	South

Exercise 5 Th – sound (voiced)

1) The (the book), that (that house), they (they came over), them (give them water), there (there it is), this(this is my nose), those(those boys are good), these(these are my parents).

2) Clothing, leather, mother, another, weather, northern

3) Smooth, bathe, breathe

Exercise 6 TH -phrases

This and that, a tablecloth, winter clothing, Athens, Greece, That’s the one, her skin is smooth, Thirty Day’s notice, A famous author, Here and there, False teeth, thread the needle, A thoughtful gift, thunder and lightening, thumbs up

 

Доброе утро (день, вечер)! Дамы и господа! Командир корабля и экипаж от имени авиакомпании «Уральские авиалинии» рады приветствовать Вас на борту А- 319/320/321, вылетающего рейсом ______ по маршруту _________________________. Мы тепло приветствуем на борту участников Программы лояльности «Крылья»   В целях обеспечения безопасности все электронные устройства должны быть выключены или переведены в «режим полета» на время руления, взлёта, набора высоты, в зоне турбулентности, а также снижения и посадки самолета. Личные вещи и персональные ноутбуки необходимо убрать на багажную полку, либо под сиденье впередистоящего кресла. Не размещайте ручную кладь в проходах самолета и у запасных выходов.     Наша авиакомпания заботится о безопасности и здоровье своих пассажиров, поэтому на борту воздушного судна запрещено курение в течение всего полета, в том числе электронных сигарет. Туалетные комнаты оборудованы детекторами дыма и сигнализацией. Просим Вас воздержаться от употребления спиртных напитков, кроме тех, что будут предложены на борту.   Более подробно ознакомиться с правилами поведения на борту самолета можно в специальном разделе корпоративного журнала авиакомпании.   Благодарю за внимание!

Good morning (afternoon, evening), ladies and gentlemen! The Capitan and his Crew on behalf of “Ural airlines” are glad to welcome you aboard Airbus A-319|320|321 at flight №262 to Moscow.   We also are glad to welcome aboard members of “Wings” Loyalty Program.     To make your flight safe, all electronic devices are to be switched off or being kept in the “flight mode” during the whole flight - taxiing, take-off, ascending, descending and landing. Please put your hand luggage and personal laptops in the overhead compartments or under the seat in front of you.   Do not put your hand luggage in the aisle or beside the emergency exits.     Our company takes care of safety and health of our passengers, that’s why smoking is prohibited anywhere on the aircraft during the whole flight. Usage of electronic cigarettes is also prohibited. All lavatories are equipped with smoke detectors and alarms. Please refrain from consuming any alcoholic beverages, except those offered by the airline staff on board.     For more information and on-board rules please use the UAM magazine.   Thank you.

 

А319/320/321 Демонстрация аварийно-спасательного оборудования. Дамы и господа! Говорит старший бортпроводник ________________________________. Ваша Безопасность и комфорт – основные приоритеты нашей авиакомпании. Предлагаем Вам ознакомиться с информацией по безопасности полета и действиям в аварийной ситуации. Просим Васпривести спинки кресел и столики в вертикальное положение, открыть шторки на иллюминаторах и опустить подлокотники Ваших кресел. Наш самолет имеет 8 (6) аварийных выходов. Выходы расположены в передней, средней и хвостовой частях самолета. Направление к выходамВам укажет световая дорожка. Все аварийные выходы снабжены автоматически надуваемыми трапами и обозначены световым табло. Обратите внимание на ближайший к Вам выход. Ваши ремни безопасностидолжны быть застегнуты после включения табло «Застегните ремни». Чтобы застегнуть ремень, вставьте металлический наконечник в пряжку. Туго затяните ремень. Для того чтобы расстегнуть ремень поднимите верхнюю часть пряжки. В случае разгерметизациипассажирского салона из панели над Вашей головой автоматически выпадут кислородные маски. Потяните ближайшую маску на себя, кислород начнет поступать. Плотно прижмите маску к носу и рту, закрепите, как мы демонстрируем, и дышите нормально. Если вы путешествуете с ребенком, обеспечьте маской сначала себя, затем ребенка. Более подробно ознакомиться с аварийно-спасательным оборудованием Вам поможет инструкция по безопасности, которая находится в кармане спинки впередистоящего кресла.   Демонстрация авиационного спасательного жилета АС-2000 (при выполнении полета над водным пространством) На случай вынужденной посадки на воду, необходимо использовать спасательные жилеты. В салоне класса обслуживания «Эконом» жилеты расположены под Вашим креслом, в салоне класса обслуживания «бизнес» - • в центральном подлокотнике, • в подставке для ног.   По указанию экипажа достаньте жилет из упаковки и наденьте через голову, оберните тесьму вокруг талии и застегните впереди под жилетом и туго затяните. Надувайте жилет, только покинув самолет, потянув за красные бирки. Поддуть жилет можно с помощью клапанов поддува. Лампочка загорается автоматически при контакте с водой. Для младенцев на борту нашего самолета имеются детские спасательные жилеты или люльки. Спасибо за внимание! Благодарим Вас за выбор авиакомпании «Уральские авиалинии». Командир корабля и экипаж желают Вам приятного полета!

Ladies and Gentlemen! This is Senior flight attendant speaking; my name is ______________________________. Your safety and comfort are our top priority. Please pay your attention to the safety features of our aircraft. Please adjust the backrest and tray table to the up-right position, open the rigid blind and pull down the armrests of your seat   Our aircraft has 8 (6) emergency exits that are located in the front, middle and rear parts of the cabin.   The escape path lighting along the aisles will direct you to the emergency exits All emergency exits are equipped with inflatable evacuation slides and marked with an illuminated «Exit» sign. Please pay attention to the location of the nearest exit. Your seat belts must be always fastened while the «SEAT BELT» sign is illuminated. То fasten your seat belt insert the metal tip into the buckle. Tighten the strap. То release the seat belt, lift up the buckle cover.   In case of cabin decompression, oxygen masks will automatically drop down from the overhead panels. Pull the nearest mask towards you, place it over your nose and mouth and fix it. If you are travelling with a child, put your own mask firstly, and then attend to your child.   You can get more information in the safety information card, which is located in the seat pocket in front of you.   In case of ditching please use the life vest.   For economy class cabin passengers, the life vests are located under the seats, for business class cabin passengers - • in the central armrest of the seat • Inside the leg rest.     When instructed, remove your vest from the package and pull it over your head. Adjust the strap around your waist and fasten it at the front under your vest and tighten it. After leaving the aircraft, inflate the life vest by pulling down the red tags. You can blow the vest up by using the tubes.     The signal lamp turns on automatically in water. On board of our aircraft infant life jackets or survival cots (cradles) are available.   Thank you for choosing Ural Airlines. The Capitan and his crew are wishing you a pleasant flight!

 

 

Vocabulary Test 1
charge, stow, duration, request, blanket, fastened, wireless, lavatories, service, items
1. We're going to begin our meal ___________shortly.
2. Please let one of the flight attendants know if you're interested in purchasing (= buying) any of our duty-free________.
3. All of the ______________are currently occupied.
4. Make sure your seat belt is _______________.
5. Passengers are reminded to turn off all cellphones (= mobile phones) and other _______________ devices.
6. Are you feet cold? I'll get you an extra _______________.
7. Did you ________________(= order/ask for) a special meal?
8. The headphones are provided free-of-_______________. (= you don't have to pay for them)
9. Your phone has to be turned off for the ____________of the flight. (= for the whole flight)
10. To put your belongings in the overhead compartment = To _____________your belongings in the overhead compartment.

Vocabulary Test 2
overhead, sickness, landing, around, remain, turbulence, tables, fold, flight, serving
1. Make sure your bags are stored in the _____________compartment. (= the compartment above where the passengers sit)
2. Since this is a short flight, we'll only be ___________________ a light snack.
3. We'll be coming ____________ shortly to offer you drinks.
4. Sir, please ______________ in your seat until the plane comes to a complete stop.
5. If you start to feel nauseous, there are air-__________ bags in the seat pocket in front of you.
6. We're experiencing ______________ light. There's nothing to worry about.
7. Our in-_____________ movie is "The Departed".
8. We'll be _________________in 20 minutes.
9. The little fold-down tables where passengers eat meals are called "meal trays" or "tray ____."
10. Passengers should ______________ up their meal trays prior to (= before) landing.
 
Vocabulary Test 3 Underline the correct answer
1. Please _____________________ = Please don't leave your seat
a) remain seated b) keep sitting c) stay sitting

2. The captain has _____________________ off the seatbelt sign.
a) made/created b) turned/switched c) clicked/clocked

3. We will be _____________________ out free headphones.
a)passing b) pacing c) taking

4. _____________________ = Free-of-charge = Free
a) Required b)Complimentary c)Mandatory

5. Every passenger has to _____________________ a customs form.
a) feel out b)fail to c) fill out

6. Please make sure that bag is _____________________ under the seat in front of you.
a) complete b) completing c) completely

7. At this _____________________ we ask you to please turn off all wireless devices.
a) time b) schedule c) hour

8. This bag is a little too big for _____________________ luggage - You're going to have to check it.
a) airplane b)cabin c)plane

9. I'm sorry, but you're not allowed to _____________________ (= come into) the cockpit.
a) entrance b) entry c) enter

10. Upon _____________________, all passengers must go through immigration and customs.
a) arrival b) arrive c) arrived
Vocabulary test 4 Underline correct answer
1. Why is the flight being delayed?
a) We're waiting for clearance. We'll be taking off shortly.
b) We will be passing out headphones shortly.
c) Would you like some peanuts?

2. Am I going to miss my connecting flight?
a) You have to transfer to terminal 3.
b) What time is your flight?
c) We will be arriving in 20 minutes.

3. Can I get a Coke?
a) Of course with ice?
b) I'll add ice?
c) Of course, would you like ice with that?

4. My headphones are not working!
a) Let me get you another pair.
b) We'll be coming around soon with drinks.
c) Let me get you another pear.

5. How much do I owe you?
a) Free.
b) Please fill out this form.
c) The drinks are free-of-charge.

6. Can I use the lavatories in first-class?
a) We have four lavatories.
b) I'm sorry but those lavatories are for first-class passengers only.
c) Would you like an extra blanket?

7. Would it be possible to change/switch seats?
a) It may be possible, but we'll have to wait until the plane takes off and the captain turns off the seatbelt sign.
b) Yes, this is your assigned seat.
c) Please make sure you stow your belongings in the overhead compartment.

8. How long before we land?
a) We will be coming around with a snack soon.
b) We will be landing in about 20 minutes.
c) Yes, it's a very long flight, isn't it?

9. I just want to stretch my legs.
a) Would you like something to drink?
b) You'll be able to do that as soon as the captain turns off the seatbelt sign. For now, please remain seated.
c) Would you like a blanket?

10. I requested a vegetarian/kosher meal.
a) Alright - Chicken or fish?
b) No, the choice is chicken or fish.
c) Alright - Let me go check if it's there.