Special requirements and supplements

· Children 0- 2 years Free of Charge

· Children 2 -11 years 50% Discount on BB (1/2 Twin Rate)

· Children over 12 years 35% Discount on BB rate (1/2 Twin Rate).

(Sharing with 2 Adults)

· Half Board Supplement (per person): On Request

Early Bird Discount:

· 10% Discount for all bookings made by 31st March, 50% pre-payment by 15th April

· 5% Discount for all bookings made by 30th April, 50% pre-payment by 15th May

Special Offers:

· 4 = 5 - For stay between the 1^st July & 1^stAugust

· Offers cannot be combined.

· The last night is always the free night.

· Free Nights Offer is applicable once the Early Bird Discount has expired.

· Stop Sales are to be accepted.

Honeymoon Offer:

· Complimentary Sparkling Wine and Petit Fours on arrival.

· Room upgrade subject to availability.

Occupancy:

· Maximum occupancy in Duplex Rooms is 2 persons.

· Suites against Suggestion of the Hotel may accommodate either 3 adults (1 adult in rollaway bed) or 2 adults + 2 kids (2 kids in rollaway beds)

5. The above rate(s) may only be used for bookings pertinent to your published programme which is freely available to the general public and in which THE HOTEL is featured.

6. A copy of this agreement should be signed and returned, as confirmation of your acceptance of the terms and conditions outlined herein, on or before the following date, or all arrangements will become invalid.

7. The hotel reserves the right to issue Stop Sales and/or reduce the allocation at its own discretion.

Questions

1. Where is the Xara Palace Relais & Chateaux located?

2. What accommodation units are on offer?

3. What period are the rates applicable for?

4. What meal plan is included into the quoted rate?

5. What is the surcharge for cooked breakfast?

6. Is the release period fixed in the offer?

7. Is there a ‘stop sale’ clause in the offer?

8. On what condition will the hotel release the allotment of rooms?

9. What special requirements and supplements are featured in the offer?

10. What discounts are provided on a pre-payment basis?

11. What do special offers indicate?

12. What is the honeymoon offer about?

13. What information does the occupancy clause contain?

14. What bookings can the rates be used for?

15. What may serve as a proof of the acceptance of the offer?

16. What is the hotel entitled to do?

40.Study the Terms & Conditions of the Xara Palace Hotel’s offer.

Terms & Conditions

1. The Hotel undertakes to hold at the disposal of the Tour Operator the rooms detailed in this agreement for the period stated and at the prices shown. Prices are quoted per room per night inclusive of VAT, net of commission in Euro currency.

2. The Tour Operator accepts the on request Basis and undertakes to promote and advertise them for the accommodation of clients throughout the period of the contract.

3. The Tour Operator undertakes to use the prices stipulated in this agreement and shall promote and advertise the hotel at competitive prices.

4. The tour operator has to provide avoucher to the guest, which has to be presented upon check in. If a voucher is not available a rooming list or booking form shall replace the guest voucher.

5. When accommodation is cancelled within seven (7) days of the booked arrival date, the Hotel shall be entitled to claim payment of cancellation fees of three (3) days services ordered. In cases of “no shows” the Hotel shall be entitled to claim full compensation for services ordered but in any event will not be less than three (3) days of services ordered. Any reservation required after allocation has been released or filled has to be specifically requested by the Tour Operator unless sell and report facilities have been extended. No additions or alterations after the release date can be made without approval by the Hotel. In the event that the Hotel will not accept to replace a booking, which has been, cancelled after the release date (as aforesaid) the Hotel shall forfeit the right to claim cancellation fees in respect of the booking

6. The Tour operator shall provide a true and proper status report of sales with reference to each and every programmed date of arrival in respect of the allocation granted if requested so to do. The Hotel will reserve the right to increase or decrease the allocation on the basis of sales report.

7. Payment for the accommodation will be made by the Tour Operator on behalf of the client after the departure of the clients and on receipt of the Hotel’s account. Payment is to be effected by no later than the last day of every month for all invoices covering clients’ departure during the previous month. Payments made directly by the Tour Operator overseas are to be in the form of swift transfers, bank draft or banker’s cheque payable in local Currency to:

Account Name: The Xara Palace Hotel

Account Number: 043002286001

Sort Code: 44439

Swift Code: MMEBMTMT

IBAN-Number: MT94MMEB44439000000043002286001

8. The Tour Operator guarantees the payment of the client’s account. In the event of the Tour Operator failing to make payment in accordance with the terms, the Hotel shall be under no obligation to accommodate future clients and shall be entitled to serve notice informing the Tour Operator that it is (a) suspending the contract until payment is effected.

9. No claims for refunds or reductions shall be considered by the Hotel unless such claims are based upon complaints which are lodged with the Hotel manager or his deputy during the client’s stay in the Hotel, either directly or through the local representative of the Tour Operator concerned. Under no circumstances will the hotel be liablefor compensation unless the Hotel admits liabilityin writing in respect of any claim for any breach of this agreement alleged to have been committed by the Hotel.

10. In the event that the Hotel finds itself unable to honour a booking by providing the accommodation within the Hotel, it shall at the Hotel’s expense, provide alternative accommodation and other services in another Hotel of the same or superior category to the satisfaction of the Tour Operator’s local representative and in such case, the Hotel shall be deemed to have fulfilled its obligations arising from this agreement and shall be exonerated from any liability for breach of contract.

11. This allocation agreement is subject to StopSales should the need arise according to the Hotel's discretion.

12. The Hotel reserves the right to increase the following rates if any increases are imposed by action of the Government or any Government Agency after the date of this agreement.

41.Make an allotment contract using the following sample and the information in the Terms & Conditions.

GROUP CONTRACT

(one contract per group)

CONTRACTING PARTIES

Hotel ____________________________ (company name) ___________________________   (address) Tel.: _______________________ Fax: _______________________ Email: ______________________ VAT number: ________________ ____________________________ (authorized person – name and title)

Travel Agent ____________________________ (company name) _________________________ (license number) (address) Tel.: _______________________ Fax: _______________________ Email: ______________________ VAT number: ________________ ____________________________ (authorized person – name and title)

PURPOSE OF THE CONTRACT

Reservation in the hotel ____________ for the services mentioned thereafter:_____________________________________________________

BOOKING CONDITIONS

a) Arrival and departure

Number of persons planned within the group	Arrival at Hotel	Departure from Hotel	Number of nights
	Day	Month	Year	Time	Day	Month	Year	Time

b) Accommodation

Clients

Single room(s): _____ Twin bedded room(s): _____ Double room(s): _____

Triple room(s): _____ 4 Pax room(s): ______ Suite (s): ______

Tour leader/ guide/ driver

Persons (number): ______ Single room: _______ Twin bedded room(s):______

c) Room facilities ( cross what is required )

Bath/WC (number)	Shower/WC (number)	Bath/shower/WC on same floor (number)	Heating	Air conditioning
Mininar	Television	Telephone	Safe in room	Computer/fax connection in room

Other facilities/ Requirements: __________________________________

d) Meals ( Cross what is required )

Breakfast In breakfast lounge Continental/buffet/American	Half-board (with lunch or dinner)	Full-board

Special meal requested: ____________________________

e) Other Facilities / Requirements: __________________________

Other services:_________________________________________

PRICE AND PAYMENT

Net price (non commissionable) per day per person _____ per room/ unit _____ in ______ (currency) – taxes and service included.

Special requests: _______________________________

Other services: _______________________________

A. Price supplement

Early arrival/ late departure: __________________

Other: _________________________ (please specify)

B. Arrangements for payment

Prepayment:

Reservations fees or Guarantee deposit or Advance payment or Earnest money (per person/ room)

Payment:

Payment against invoice within a given deadline: _________

Means of payment: _____________

Interest on late payment in %: _______

5. CANCELLATION

A. Without compensation

Up to 100% of the group: ______ days prior to arrival

Up to 50% of the group: ______ days prior to arrival

Up to 25% of the group: ______ days prior to arrival

B. With compensation

Amount of _________________________________

2/3 of the price of the reserved services (minimum 1 night per cancelled client)

Cancellation made 3 days prior to arrival: ¾ of the price of the reserved services.