Read the dialogue and correct the mistakes.

- I think you’ll be interested.

- Can you telefax your most exciting designs?

- Sure, I’ll fax to you the drawings. What’s your number of fax?

- 46 for Sweden, then 8 753 4298.

- 46 8 753 4298. I’ve got that.

- You know the sort of thing we sell. Can you telefax to me the designs our customers will be most interested in?

- I‘ll fax to you straightaway. There are about ten pages.

- If you could fax everything between, that would be great!

 

6. Fill in the gaps in the sentences with the following words and expressions:

Confidential, intended recipient, illegible, destroy, cover sheet, advise the sender.

1) Swedish Paper Products are not the __________, and so they tell the person sending the fax to __________.

2) Information is __________. The manager wants SPP to __________ the fax so no one else can see it.

3) The person can’t read the fax: the fax, including most of the __________ is __________.

 

Study some examples of e-mail messages. Read and translate them.

Sample 1

From:	Nethekin Gales ([email protected])
Sent:	21 October 2004 20:20
To:	Council members
Subject:	Help community make cultural development a priority
Cc:
Bcc:
Dear friends,   With the Organization becoming a larger family, and new Council members coming into power, the cultural strategy is being reconsidered. Either it can fade, or if public interest pushes them, the Organization could become a truly significant driver for cultural development. Whether or not you are a member, the Organization seeks your opinions. The more feedback they get, the more seriously they will take cultural development. The questionnaire for voicing your opinion is at the site http//2h.org.com   Other languages are available too.   Please fill at least the short version of the questionnaire. Make your opinion count and invite others to participate.   Warmest regards, Nethekin Gales Tel

Sample 2

From:	[email protected]
To:	[email protected]
Date:	17 March
Subject:	Booking a room
Dear Sir or Madam,   I would like to book a single room at your hotel for the nights of 12, 13, and 14 April. Could I possibly have a quiet room at the back of the hotel? I understand you have a restaurant. Could you tell me when the restaurant closes? My details are: 15 Monarch Road, London, NW1 2TS. Tel: (0207) 566 4945. Please, let me know if you need a deposit or a credit card number. Thank you very much. I look forward to hearing from you.   Yours faithfully, Peter West

Sample 3

To:	[email protected]
From:	[email protected]
Cc:	[email protected]
Robert, Thanks for your email asking for ways of reducing the sales force. Please find attached a Word document with specific plans for this. Please let me know if you can’t read this attachment. I’m copying Ruth Mitchel in on this. Do forward it to the rest of the board if you feel that’s appropriate. Looking forward to your reaction.   Best wishes,   Tina

Study spelling e-mail addresses. Work in pairs. Practise spelling your e-mail address and the address of your partner.

Spelling an e-mail address:

[email protected]=w-i-n-k-e-l-h-at-k-l-n-dot-com

winkelh@kln/sales.com=w-i-n-k-e-l-h-at-k-l-n-forward-slash-sales-dot.com

[email protected]=w-i-n-k-e-l-h-at-k-l-n-dash-europe-dot-com

Answer the questions about using the e-mail.

1) How often do you check your e-mail?

2) How many e-mails do you send a week? Are they all essential?

3) How many e-mails do you get every week? Do you read them immediately?

4) How quickly do you reply to the e-mails you receive?

5) Do you delete e-mails regularly?

6) Do you get much spam / junk mail?

7) Have you got anti-virus software?

8) How often do you send or receive attachments?

Complete the dialogue with necessary words.

Essential, immediately, regularly, anti-virus, checked, attachment.

Dialogue 1

- Do you always reply to e-mails (1) _____?

- Yes. I think it’s rude if you don’t reply as soon as you receive an e-mail. Don’t you do that?

- No. I don’t reply at once unless it’s really (2) _____.

 

Dialogue 2

- I sent you an e-mail earlier with an (3) _____. Did you get it?

- Oh, I’m afraid I haven’t (4) _____ my e-mail today yet. I’ll do it now.

 

Dialogue 3

- I keep getting viruses on my computer.

- Ah, you will need to get some (5) _____ software.

 

 

Dialogue 4

- Do you delete e-mails (6) _____?

- Yes, every day. I have to, because I have so many, and most of them aren’t important.

 

Write an e-mail to book a room at the hotel. Book a double room for four nights at the hotel. Ask for a room with a view of the sea. Ask about the Internet and other facilities (phone, television, room service, car parking etc.). Give your personal details.

12. Translate the sentences into English:

1) Вы можете выслать нам информацию по факсу?

2) Какой у вас номер факса?

3) Вы получили мой факс?

4) Если Вы не являетесь получателем факса, сообщите об этом отправителю и немедленно уничтожьте документ.

5) Если Вы получили не все страницы документа, пожалуйста, позвоните по номеру 123654.

6) Вы получили мое электронное письмо?

7) Я сразу же ответил на Ваше электронное письмо.

8) Я получаю много спама по электронной почте.

9) Он отправил мне электронное письмо с прикрепленным документом, но я не смог его прочитать.

10) Какой у Вас адрес электронной почты?

 

UNIT IX