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Part IV. Business types of documents

2020-12-27

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36. Technical writing includes a wide range of documents. They include instructions, reviews, reports, newsletters, presentations, web pages, brochures, proposals, letters, fliers, graphics, memos, press releases, handbooks, specifications, installation guides, and agendas etc.

36.1. Write and remember the types of written business communication to the correct definition:

1 agenda	a. it tells people (usually people inside the company) about the life of the organization
2 annual report	b. a report of a meeting
3 contract	3. a letter sent at the same time to number of customers or possible customers, for example about a new product or service
4 directory	c. a paper which you fill in when you want to buy something from a company
5 fax	d. an internal message, usually from one person to a group of people
6 in-house magazine	e. a list of things to discuss at a meeting
7 invoice	f. it tells people (usually people outside the company) about the life of the organization
8 mailshot	g. it gives information about the company's products
9 memo	h. it tells you how much products cost
10 minutes	i. a book with lists of telephone numbers or other information
11 newsletter	j. the paper which tells you how much you must pay when you buy something from a company
12 order form	k. a document which tells you about the company's performance over the year, including the accounts for the year
13 price list	l. a legal agreement between two parties
14 sales brochure	m. a message sent by facsimile machine
15 sales report	n. it tells you how a piece of equipment works
16 user manual	o. it contains figures on how much money people have spent on the company's products in, for example, a month

36.2. Match the documents extracts with the correct terms:

a) You can use toolbars for quick access to commonly used commands and tools. When you first start the software, the Standard and Formatting toolbars are displayed just below the menu bar and the Drawing toolbar is displayed vertically on the left side of the window...	1. agenda
b) Dear Ms Jackson, With reference to your recent call, please note that the goods you wish to order are currently out of stock...	2. order form
c) To: All employees in H section From: HR Subject: restrooms facilities for H section staff Date: 28 July It has recently come to my notice that a number of employees in H section...	3. minutes
d) POWER ENTERPRISES UK CELEBRATES ITS MOVE TO FRISBEE HOUSE Power Enterprises UK has just celebrated its move to new premises at Frisbee House, a beautiful listed building at the heart of the historic centre of Bristol and just a few minutes' walk from...	4. mail shot
e) 1- 3.... 4. It was agreed that departmental running costs must be cut by 10%. Senior manager will present his proposal at the next meeting. 5. Martha's presentation ceremony will be on 9 November. Everyone will attend. 6. The next departmental meeting will be on...	5. invoice
f) "… All prices are inclusive of VAT, postage and packing. If you wish to pay by Visa or American Express card, please complete the form at the bottom of the page. If you are not entirely satisfied with your goods, we shall be happy to..."	6. annual report
g) "… This has been quite a good year for Flin&Co. Although the general economic situation was very difficult, sales increased by 7.3% and net income by 12.7% At the same time, we reduced our workforce by almost 15% and continued to increase the range of products..."	7. sales report
h) 1. Minutes of the last meeting and matters arising. 2. The new device launch. 3. Problems in H section...	8. newsletter
i) "… Figures for the Western region are generally good although the seasonal fall in sales of the XJ31 is stronger than usual and a major effort will be needed to bring sales up to target by the end of the quarter. Both Central and Northern have done well across the whole range despite..."	9. memo
j) 115 units of XJ45 at $23.50 per unit $2,702.50 Less 15% discount $405.37 Plus VAT at 17.5% $402.00 Plus postage and packing $360.05 Total $3,059.18 Payment within 30 days of issue.	10. letter
k) Dear Ms Bazallie, Have you ever dreamed of owning your very own holiday home in an exotic location? I am writing to tell you that thanks to Zangief Timeshare Inc., these dreams could become a reality!...	11. contract
l) 6.1. The SUPPLIER is entitled to modify the material ordered before delivery, provided such modifications do not affect the prices, delivery dates, quality performances or mechanical characteristics. 6.2. In all other cases, the PURCHASER's prior written permission is required to perform changes to the material...	12. user's guide

UNIT 9

CONVERGENCE & MOBILITY IN TELECOMS AND IT

1. Work with a group-mate to discuss the following:

1. A modern smart phone is a combination of many different devices. What devices does it replace?

2. Have you ever heard of a notion “convergence”?

3. Here are the definitions of the term “convergence”. Which one is the most appropriate to you mind?

a. Technological convergence is the tendency for different technological systems to evolve toward performing similar tasks.

b. Digital convergence refers to previously separate technologies such as voice (and telephony features), data (and productivity applications) and video that now share resources and interact with each other.

c. Convergence is defined more specifically as the coming together of telecommunications, computing and broadcasting into a single digital bit-stream.

Part I. TEXT

1. Here are the words and word combinations you have to learn. Rewrite them and find their meaning using online translators (www.lingvolive.com, www.multitran.ru):

Apply, arise, artificial intelligence, connection, converge, convergence, convergent, deliver, distinct, emerge, emergence, explore, fixed and mobile operators, historical roots, inspire, joined product, market, multi-level, multiple, permit, rise, service, single, singularity, surround, trace back

2. Read the text and translate the text.

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